First go to your cpanel and from your files you go to the qa-include folder. Then go to "pages" folder and then message.php file. Just like below
> qa-include/pages/message.php
and find the code below.
if ($toaccount['flags'] & QA_USER_FLAGS_NO_MESSAGES) {
Then replace the following code.
if (($toaccount['flags'] & QA_USER_FLAGS_NO_MESSAGES) && qa_get_logged_in_level() < QA_USER_LEVEL_SUPER) {
After that go to the following file and find the code below.
qa-include/pages/user-profile.php
if (qa_opt('allow_private_messages') && isset($loginuserid) && $loginuserid != $userid && !($useraccount['flags'] & QA_USER_FLAGS_NO_MESSAGES) && !$userediting) {
Then replace with the code below
if ((qa_opt('allow_private_messages') && isset($loginuserid) && $loginuserid != $userid && !($useraccount['flags'] & QA_USER_FLAGS_NO_MESSAGES) && !$userediting) || qa_get_logged_in_level() >= QA_USER_LEVEL_SUPER) {